FAQ

1, Do you provide a free sample?

Samples are available but no free sample; Sample delivery in 7-10 working days, sample pictures, test reports can be sent for free.

Bulk order delivery in 30-40 working days depends on order volume.

2, What is your minimum order quantity (MOQ)?

Custom Projects: ranges from 100 to 500pcs (depending on type)

Stock Orders: minimum is 100pcs.

3, What is your payment term? What is your leading time?

30% TT in advance, 70% balance before shipment preferred, L/C or other payment up to discussion.

Bulk order delivery in 30 working days depends on normal order volume such as one container.

4, What are your shipping options? And time?

1) For over MOQ order quantities, we can use an sea freight service. The destination of the shipment will be the nearest international seaport. We will arrange for a trucking company to pick the shipment up at the seaport and deliver to the client’s warehouse.

 

2) DHL, UPS and TNT can also be used for door-to-door shipping of small quantities such as samples delivery. These options are more expensive, but delivery time is shorter and more reliable.

 

3) Standard Courier: 3-5 Days

Standard Air delivery: 4-7 Days

Standard Sea delivery: 18-35 Days.

5,Do you provide custom packaging?

Yes. Our standard packaging is 1 pieces per carton, but custom packaging is also available, MOQ 200pcs are requested for making film and carton production.

6, Do you charge for light distribution reports, can you make light simulation?

Definitely this is our part of free service to our honorable customers, we provide technical reports for support clients business without charge. If clients requests the DiaLux light calculation report, we can make by our light products free of charge.

7, Can you provide parts or change accessories?

Of course yes! Our goal is to build a long-term relationship with all of our clients, Leboda is customer oriented LED light manufacturer, any change of parts requested by buyer will be considered, and we will always give competitive price. Even we provide empty housing.

8, What Certificate do you have? What is the warranty?

We have ENEC, CE(LVD,EMC), CB, RoHS, LM79, TM21, certificate & reports. And our factory pass ISO90001, ISO14001 certificates. Our light products are 5 years warranty. Each batch of goods are inspected 100% before delivery.

9, Where is your main market?

Over 80% sales volume to Europe, Southeast Asia.

10, Can you customize products?

Yes, we can provide logo printing, specific label, different lamp housing color, PCB, LED driver changes, higher surge protector, smart control accessories, to fit for different customers requests.

Contact Us Now
China Led Light Manufacturer & Supplier | Leboda Lighting
No.430, Kemao Road, Wangchun Industrial Zone, Ningbo, 315171, P.R.China
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We are a professional Manufacturer in China, and we are constantly innovating so that our customers can have better products and services.
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